How to Withdraw Bitcoin from your Trading Account.

Withdrawals from your Trading Account can requested by clicking on the Withdrawals Tab at the bottom of the Trade Screen -

Simply enter Bitcoin Withdrawal Amount and receiving Wallet Address.

Click Button to action your Withdrawal.

Processing Withdrawals

Please bear in mind that under normal circumstances, it can take up to 24 hours to process a Withdrawal as all User Request are audited for Security Purposes.

Click this link for further detail -

Support Article - Withdrawal Processing

Customer Trade Accounts
Further to our commitment to Client Security; we do not run a Hot Wallet (or equivalent Bitcoind) in our infrastructure.

All Customer Funds are kept in Offline Vaults

Please click here for our statement in respect to the security of client funds.

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